Part-Time Teller: Shape Customer Banking Experience

Fairygodboss; Jackson (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC's Jackson, Michigan branch is seeking a Part Time Teller to deliver an exceptional customer experience, educate customers on financial options, and refer opportunities to branch staff. This in-office role centers on increasing customer loyalty while supporting accurate daily branch operations.

Based at the Boardman Road Branch, the teller will use available technology to assist customers, adhere to policies, and contribute to a positive, inclusive workplace culture.

Qualifications

• Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC's Jackson, Michigan branch is seeking a Part Time Teller to deliver an exceptional customer experience, educate customers on financial options, and refer opportunities to branch staff. This in-office role centers on increasing customer loyalty while supporting accurate daily branch operations.

Based at the Boardman Road Branch, the teller will use available technology to assist customers, adhere to policies, and contribute to a positive, inclusive workplace culture.