Bank Teller — Customer Experience Champion

PNC; Georgetown (DE); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Job summary

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

Delivers a unique customer experience by educating clients on financial options, identifying banking opportunities, and referring to branch staff.

Qualifications

• Experience handling customer inquiries in financial services.
• Ability to explain banking options and products clearly.
• Comfort with guiding customers through branch processes.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement activities to connect with customers and promote PNC products.
• Educates customers on options for managing financial transactions using technology and resources.
• Applies product and procedural knowledge to solve customer problems.

Skills

Customer Service

Banking Knowledge

Communication

Sales

Education

No Degree

Job description

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

Delivers a unique customer experience by educating clients on financial options, identifying banking opportunities, and referring to branch staff.