Bank Teller — Customer Experience & Referrals

Berkshire Bank; Pittsfield (MA); On-site; USD 20,000 - 25,000; Full time

Job summary

Berkshire Bank is seeking a Teller in Pittsfield, MA, to serve as the main contact for customers, processing transactions while delivering exceptional service. The successful candidate will build customer relationships, promote products, and assist with digital banking.

This role requires a high school diploma and preferred cash handling experience. The position emphasizes teamwork, communication, and an ability to thrive in a fast-paced environment. Candidates should also be available for Saturday shifts as necessary.

Qualifications

• Strong customer service and communication skills.
• Cash handling experience preferred.
• Ability to work Saturday hours and travel as required.

Responsibilities

• Process financial transactions efficiently and accurately.
• Build and expand customer relationships by recommending products.
• Follow all bank policies and procedures, ensuring compliance.

Skills

Strong interpersonal skills

Customer service

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Berkshire Bank is seeking a Teller in Pittsfield, MA, to serve as the main contact for customers, processing transactions while delivering exceptional service. The successful candidate will build customer relationships, promote products, and assist with digital banking.

This role requires a high school diploma and preferred cash handling experience. The position emphasizes teamwork, communication, and an ability to thrive in a fast-paced environment. Candidates should also be available for Saturday shifts as necessary.