Bank Teller & Customer Experience Advocate

PNC; Littleton (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Stock purchase plan

Paid time off

Job summary

PNC Bank in Littleton, CO is hiring a Teller to deliver a personalized customer experience and support financial wellbeing. You will handle a variety of transactions, educate customers, and identify opportunities to refer to branch staff while leveraging technology.

No degree is required; prior experience is not mandatory, with a focus on customer service and responsible banking practices within an in-office, inclusive culture.

Qualifications

• Role typically does not require a university degree.
• Experience not required; a comparable combination of education, certification(s) and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Bank in Littleton, CO is hiring a Teller to deliver a personalized customer experience and support financial wellbeing. You will handle a variety of transactions, educate customers, and identify opportunities to refer to branch staff while leveraging technology.

No degree is required; prior experience is not mandatory, with a focus on customer service and responsible banking practices within an in-office, inclusive culture.