Customer-Focused Teller & Financial Wellness Advocate

PNC; Thornton (CO); Vor Ort; USD 33.000 - 55.000; Vollzeit

Zusammenfassung

PNC in Thornton, CO is seeking a Teller to deliver a personalized customer experience, improve financial wellbeing, and promote banking options. You will handle a variety of transactions, educate customers on digital tools, and identify opportunities to expand relationships with the branch team.

The role emphasizes customer focus, risk awareness, and accurate, efficient operations, while upholding PNC's inclusive culture.

Qualifikationen

• No university degree required; alternative education or certifications may be considered.
• Experience not required; a combination of education, certification, and military service may be considered in lieu of a degree.

Aufgaben

• Delivers a unique customer experience to improve financial wellbeing and loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates on alternatives for financial transactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement and positions PNC products to meet customer needs.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Kenntnisse

Customer Focused

Managing Risk

Accountability

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Problem Solving

Understanding Customer Needs

Identifying Opportunities

Ausbildung

No Degree

Jobbeschreibung

PNC in Thornton, CO is seeking a Teller to deliver a personalized customer experience, improve financial wellbeing, and promote banking options. You will handle a variety of transactions, educate customers on digital tools, and identify opportunities to expand relationships with the branch team.

The role emphasizes customer focus, risk awareness, and accurate, efficient operations, while upholding PNC's inclusive culture.