Bank Teller - Customer Experience & Referrals

PNC Financial Services Group, Inc.; Lakewood (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Educational assistance

Wellness program

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. in Lakewood, CO is hiring a Teller to deliver a memorable customer experience and support financial wellbeing. You will process transactions, educate customers on options and refer opportunities to branch staff to grow share of wallet.

Role emphasizes in-office collaboration with a strong focus on customer service, risk awareness, and accurate daily operations within a supportive culture. Training and advancement are possible within the retail banking network.

Qualifications

• No university/college degree required; high school diploma, GED, or relevant equivalent considered.
• Role emphasizes on-the-job training and practical banking knowledge.
• Experience not strictly required; military service may be considered in lieu of degree.

Responsibilities

• Process a variety of customer interactions and financial transactions.
• Educate customers on alternatives and refer to branch staff as appropriate.
• Identify banking opportunities during conversations and connect customers to suitable products.
• Engage customers in the lobby to build relationships and promote PNC offerings.
• Adhere to policies and procedures and maintain efficient, accurate branch operations.

Skills

Customer Focused

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Lakewood, CO is hiring a Teller to deliver a memorable customer experience and support financial wellbeing. You will process transactions, educate customers on options and refer opportunities to branch staff to grow share of wallet.

Role emphasizes in-office collaboration with a strong focus on customer service, risk awareness, and accurate daily operations within a supportive culture. Training and advancement are possible within the retail banking network.