Bank Store Supervisor: Customer Experience & Sales

TD Bank; Travelers Rest (SC); On-site; USD 33,062 - 45,460; Full time

Job summary

TD Bank Travelers Rest is seeking a Store Supervisor to lead daily operations, manage staff, and ensure excellent customer service. This role involves supervising tellers, handling escalations, and driving sales through advisory conversations with customers.

The position requires a HS diploma or GED and 2+ years in customer-facing roles; notary license is preferred. Strong communication, organization and team leadership are essential.

Qualifications

• High school diploma or GED required; degree preferred.
• 2+ years of customer-facing or sales experience.
• Notary license preferred; supervisory experience a plus.
• Strong organizational and communication skills; multi-tasking ability.

Responsibilities

• Supervise day-to-day team activities to ensure operational excellence.
• Lead, coach, and develop store colleagues in service and sales.
• Oversee teller and platform workflows, risk, and compliance.
• Engage customers with consultative advice and product knowledge.

Skills

Customer service

Team supervision

Communication

Organizational skills

Education

HS Diploma or GED

Notary license preferred

Tools

Outlook

Lotus Notes

Word

Excel

Job description

TD Bank Travelers Rest is seeking a Store Supervisor to lead daily operations, manage staff, and ensure excellent customer service. This role involves supervising tellers, handling escalations, and driving sales through advisory conversations with customers.

The position requires a HS diploma or GED and 2+ years in customer-facing roles; notary license is preferred. Strong communication, organization and team leadership are essential.