Store Manager - Banking & Customer Experience Lead

TD; Bellmawr (NJ); On-site; USD 41,000 - 61,000; Full time

Job summary

TD Bellmawr is seeking an Assistant Store Manager to lead service, sales, and operations in a TD Store. You will guide a team to grow customer relationships through TD’s model of convenience, sales and advice, while ensuring compliance and strong customer experience.

The role can oversee teller line or platform tasks with minimal direction. You’ll manage processes, coach staff on advice strategies, and drive proactive product recommendations based on customer needs.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience with customers or sales in any capacity.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.
• Notary License (Preferred).
• Must be eligible for interaction about loan products and related processes.

Responsibilities

• Lead a team to achieve store objectives and build customer relationships.
• Provide day-to-day leadership for personalized service and advice.
• Drive TD's model of convenience, sales and advice, with regulatory compliance.
• Deliver end-to-end advice and proactive product recommendations.
• Coach the team to demonstrate TD’s advisory capabilities and product knowledge.
• Manage workflow to meet daily/quarterly/annual goals.

Skills

Strong verbal and written comms

Sales and Operational Management

Notary License (Preferred)

Education

Undergraduate degree or equivalent experience

2+ years experience with customers or sales

Supervisory or leadership experience preferred

Notary License (Preferred)

Job description

TD Bellmawr is seeking an Assistant Store Manager to lead service, sales, and operations in a TD Store. You will guide a team to grow customer relationships through TD’s model of convenience, sales and advice, while ensuring compliance and strong customer experience.

The role can oversee teller line or platform tasks with minimal direction. You’ll manage processes, coach staff on advice strategies, and drive proactive product recommendations based on customer needs.