Bank Receptionist & Customer Support Specialist

Paycom - ATS; Vienna (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Paycom - ATS in Missouri is seeking a customer service oriented individual to manage the bank switchboard and greet callers in a professional manner. The role includes handling inquiries, transferring calls, assisting with forms, and processing debit card requests while balancing accounts as needed.

The position requires strong English communication, attention to detail, and the ability to multi-task in a fast-paced environment. Previous clerical or banking experience is preferred.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• Excellent English language and grammar.

Responsibilities

• Greet callers and customers professionally.
• Administer incoming calls and direct to the appropriate party.
• Assist with completing forms and account-related tasks by phone.
• Process debit card requests and balance accounts as needed.
• Cross-sell bank services and assist with problem resolution.

Skills

Customer service

Phone etiquette

Multitasking

Communication

Education

High school diploma

Tools

Office equipment

Job description

Paycom - ATS in Missouri is seeking a customer service oriented individual to manage the bank switchboard and greet callers in a professional manner. The role includes handling inquiries, transferring calls, assisting with forms, and processing debit card requests while balancing accounts as needed.

The position requires strong English communication, attention to detail, and the ability to multi-task in a fast-paced environment. Previous clerical or banking experience is preferred.