Bank Operations: Systems Support Specialist II

Mercantil Commerce Bank

Kansas City (MO)

On-site

USD 33,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank is seeking a Systems Support Specialist II - Bank Operations to serve as a systems resource. You will support daily tasks, run testing for upgrades, and handle production issues within the business unit.

The role requires monitoring and updating systems, collaborating across teams, and ensuring reliable data reporting with strong analytical skills. Full-time, on-site at 922 Walnut St, Kansas City, MO.

Qualifications

Associate’s degree or equivalent combination of education and experience required.
3+ years experience developing systems and performing reporting and analysis required.
Must be eligible to work in the U.S. without sponsorship now or in the future.

Responsibilities

Implement technical solutions for business needs.
Collect data and update systems information via input or uploads.
Assist with systems projects and testing as requested.
Review, analyze, and evaluate business systems and user needs.
Document requirements and translate into specifications for systems.
Provide support and recommendations to business teams resolving technical problems.
Monitor systems and databases for functionality and availability; troubleshoot user inquiries.
Assist with system projects such as test scripts, testing, validation and implementation.