Bank Customer Experience Specialist

Union Savings Bank; Mount Morris (IL); On-site; USD 22,000 - 28,000; Part time

Job summary

Union Savings Bank in Mount Morris, IL seeks a part-time Customer Service Specialist to serve as the first point of contact for customers, handling routine banking transactions and providing friendly, professional service. The role emphasizes accuracy, security, and teamwork, with weekend hours including Saturday mornings; training is provided to candidates willing to learn and grow within the bank.

Join a local community bank that values clarity, collaboration, and customer care as you help

Qualifications

• Customer service skills required or to be trained.
• Basic communication and cash handling abilities.
• Teamwork and a professional appearance expected.

Responsibilities

• Interact with customers professionally and empathetically.
• Assist customers with banking transactions in lobby and drive-thru.
• Protect customers and the bank by following security measures.
• Balance cash drawer and correct shortages as needed.
• Provide phone support and help customers with inquiries.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

High school diploma or equivalent

Job description

Union Savings Bank in Mount Morris, IL seeks a part-time Customer Service Specialist to serve as the first point of contact for customers, handling routine banking transactions and providing friendly, professional service. The role emphasizes accuracy, security, and teamwork, with weekend hours including Saturday mornings; training is provided to candidates willing to learn and grow within the bank.

Join a local community bank that values clarity, collaboration, and customer care as you help