Bakery Shift Leader: Lead, Coach & Deliver Joy

Insomnia Cookies; Iowa City (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount

Job summary

Insomnia Cookies is seeking a shift supervisor to lead a fast-paced bakery team and ensure exceptional guest experiences. You will supervise bakery operations, bake and package orders, and coach crew members to maintain quality and efficiency.

The role offers opportunities to advance leadership skills in a popular, late-night bakery brand with a strong customer focus. Availability for evenings and weekends is often required, with a commitment to safety and teamwork.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate team members, providing direction, feedback, and support throughout the shift.

Skills

Strong communication

Organization

Problem-solving

Team-oriented

Fast-paced environment

Job description

Insomnia Cookies is seeking a shift supervisor to lead a fast-paced bakery team and ensure exceptional guest experiences. You will supervise bakery operations, bake and package orders, and coach crew members to maintain quality and efficiency.

The role offers opportunities to advance leadership skills in a popular, late-night bakery brand with a strong customer focus. Availability for evenings and weekends is often required, with a commitment to safety and teamwork.