Bakery Shift Lead — Guest Experience Leader (Flexible Schedule)

Nothing Bundt Cakes #233; Novi (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Flexible schedule

Job summary

A local bakery is seeking a Lead/Key Holder to create a welcoming environment for guests and ensure smooth bakery operations. This role involves engaging with customers, processing orders, and maintaining product knowledge. The ideal candidate will demonstrate exceptional guest service skills, a friendly demeanor, and a capacity to perform in a fast-paced environment. Flexible scheduling is required, including early mornings and weekends.

Qualifications

• Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient.
• Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
• Is comfortable with new technology and has the ability to operate the point-of-sale system.

Responsibilities

• Greets walk-in and phone guests warmly and enthusiastically.
• Maintains strong product knowledge to educate guests.
• Process guest orders accurately and efficiently.

Skills

Interpersonal skills

Customer service

Attention to detail

Ability to multitask

Positive attitude

Tools

Toast point-of-sale system

Job description

A local bakery is seeking a Lead/Key Holder to create a welcoming environment for guests and ensure smooth bakery operations. This role involves engaging with customers, processing orders, and maintaining product knowledge. The ideal candidate will demonstrate exceptional guest service skills, a friendly demeanor, and a capacity to perform in a fast-paced environment. Flexible scheduling is required, including early mornings and weekends.