Shift Leader - Bakery Operations & Guest Experience

Rupal Hospitality; Lakeland (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

A bakery management company in Lakeland, FL, is seeking a Shift Leader to support the Bakery Manager in operations and guest experience. The ideal candidate will have 1-3 years of experience in a retail or foodservice environment, focusing on fostering a positive work culture and ensuring product standards. This full-time role requires flexibility in scheduling, including mornings, evenings, and weekends.

Qualifications

• 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role.
• Basic proficiency in Microsoft Word, Excel and Outlook.

Responsibilities

• Model superior guest engagement and foster a positive work environment.
• Support the Bakery Manager in recruiting, selecting and training team members.
• Ensure NbC product, service and environment standards are upheld.

Skills

Guest focus

Interpersonal skills

Organizational skills

Problem-solving skills

Communication skills

Education

High school diploma or GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A bakery management company in Lakeland, FL, is seeking a Shift Leader to support the Bakery Manager in operations and guest experience. The ideal candidate will have 1-3 years of experience in a retail or foodservice environment, focusing on fostering a positive work culture and ensuring product standards. This full-time role requires flexibility in scheduling, including mornings, evenings, and weekends.