Bakery Operations Pro: Path to BOM Leadership + Free Cookies

Insomniacookies; Charlotte (NC); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Medical, dental, vision & pet보험

Paid vacation + wellness days

Career development into BOM leadership

Free cookies every shift

Job summary

Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Downtown Charlotte NC store. The ABOM role blends hands-on bakery operations with talent development, administrative ownership, and team leadership, serving as a pipeline to Bakery Operations Manager succession.

The position focuses on operational execution, people development, and ownership readiness, with opportunities to advance to BOM leadership while maintaining high standards of

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.

Skills

Leadership experience

Operational discipline

Coaching

Communication skills

Problem solving

Job description

Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Downtown Charlotte NC store. The ABOM role blends hands-on bakery operations with talent development, administrative ownership, and team leadership, serving as a pipeline to Bakery Operations Manager succession.

The position focuses on operational execution, people development, and ownership readiness, with opportunities to advance to BOM leadership while maintaining high standards of