Assistant Bakery Ops Leader - Path to BOM

Insomnia Cookies; West Hartford (CT); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision & petInsurance

Paid vacation + wellness days

Career development pipeline into BOM

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) in the United States to lead daily bakery operations with urgency, accuracy and accountability. The role develops the next generation of Bakery Operations Managers and acts as a BOM when needed, ensuring staffing, training and quality standards are met.

The ABOM collaborates with BOM and area leadership to close operational gaps, coach hourly staff, and sustain peak performance.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

Skills

Leadership

Operational discipline

Coaching

Communication

Problem-solving

Tools

Inventory management

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) in the United States to lead daily bakery operations with urgency, accuracy and accountability. The role develops the next generation of Bakery Operations Managers and acts as a BOM when needed, ensuring staffing, training and quality standards are met.

The ABOM collaborates with BOM and area leadership to close operational gaps, coach hourly staff, and sustain peak performance.