Bakery Operations Manager: Lead Team & Guest Experience

TA Janesville; Janesville (WI); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Bonus commission program

401(k) with match

Health insurance

Dental insurance

Job summary

TA Janesville is seeking a Bakery Manager to lead all aspects of a Cinnabon bakery, ensuring operational excellence and guest satisfaction. You will supervise staff, manage daily operations, control costs, and drive sales while upholding food safety and quality standards.

The role requires strong leadership, effective communication, and the ability to work flexible schedules including evenings, weekends, and holidays. A motivating, team‑oriented environment is emphasized.

Qualifications

• Prior management experience in food service, retail, or hospitality.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety and sanitation guidelines.

Responsibilities

• Oversee daily bakery operations to ensure smooth and efficient workflow.
• Maintain Cinnabon standards for product quality, cleanliness, speed of service, and customer satisfaction.
• Recruit, hire, train, and develop bakery team members, shift leaders, and assistant managers.
• Schedule staff effectively to meet labor targets while supporting business needs.
• Coach and motivate employees to achieve performance goals.
• Monitor sales performance and implement strategies to achieve revenue goals.
• Control food, labor, and operating costs to maximize profitability.
• Accurately complete inventory counts, order supplies, and manage vendor relationships.
• Ensure compliance with health, safety, and sanitation regulations.

Skills

Leadership

Communication

Organizational skills

Food safety

POS systems

Flexible schedules

Tools

POS systems

Job description

The Bakery Manager is responsible for leading all aspects of a Cinnabon bakery, ensuring operational excellence, consistent brand standards, and exceptional guest service. This role involves supervising and developing team members, managing daily operations, controlling costs, and driving sales growth while upholding food safety and quality standards.

Key Responsibilities

Operations & Guest Service

• Oversee daily bakery operations to ensure smooth and efficient workflow.

• Maintain Cinnabon standards for product quality, cleanliness, speed of service, and customer satisfaction.

• Handle guest concerns promptly and professionally to ensure a positive experience.

• Ensure compliance with health, safety, and sanitation regulations.

• Recruit, hire, train, and develop bakery team members, shift leaders, and assistant managers.

• Schedule staff effectively to meet labor targets while supporting business needs.

• Coach and motivate employees to achieve performance goals.

• Foster a positive, team-oriented work environment.

• Monitor sales performance and implement strategies to achieve revenue goals.

• Control food, labor, and operating costs to maximize profitability.

• Accurately complete inventory counts, order supplies, and manage vendor relationships.

• Maintain accurate records of cash handling and banking procedures.

Administrative Duties

• Prepare and submit reports as required by corporate/franchise leadership.

• Ensure compliance with company policies, franchise agreements, and brand standards.

• Manage payroll, employee records, and performance evaluations.

Qualifications

• Prior management experience in food service, retail, or hospitality (Quick Service Restaurant experience preferred).

• Strong leadership, communication, and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Knowledge of food safety and sanitation guidelines.

• Proficiency with point-of-sale systems and basic computer applications.

• Must be able to work flexible schedules, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand for extended periods (up to 8+ hours).

• Ability to lift up to 30 lbs and perform bakery operational tasks.

• Comfortable working in a warm, bakery environment.

Job type: hourly/ full time

Pay: Range from $19-$19.50 + tips per hour based on experience.

Benefits include paid time off, bonus commission program, 401 (k) with match, health insurance, dental insurance (to qualifying candidates), and a raise after 90 days.

Apply online at tajanesville.com or paper applications available on site.