Bakery Assistant Manager — Guest Experience & Ops Lead

Cinnabon | St. Cloud; Saint Cloud (MN); On-site; USD 42,000 - 52,000; Full time

Job summary

Cinnabon St. Cloud is seeking an Assistant Manager to support the General Manager in daily bakery operations, uphold brand standards, and ensure exceptional guest service in a fast-paced environment.

You will supervise team members, assist with opening/closing, cash handling, and daily reporting, and help train new staff while promoting a positive atmosphere. This role offers growth opportunities within our bakery team.

Qualifications

• Experience supervising team members and delivering strong guest service.
• Ability to coach and develop staff in a fast-paced environment.
• Familiarity with cash handling and daily reporting procedures.

Responsibilities

• Assist with daily opening, closing, and shift management.
• Supervise and coach team members to deliver outstanding customer service.
• Ensure products are prepared and served to brand standards.
• Help train and onboard new employees.
• Handle guest concerns professionally and resolve issues promptly.
• Support sales initiatives and local marketing efforts.
• Assist with cash handling, deposits, and daily reporting.
• Step into leadership responsibilities when the General Manager is unavailable.

Skills

Leadership

Guest service

Coaching

Cash handling

Job description

Cinnabon St. Cloud is seeking an Assistant Manager to support the General Manager in daily bakery operations, uphold brand standards, and ensure exceptional guest service in a fast-paced environment.

You will supervise team members, assist with opening/closing, cash handling, and daily reporting, and help train new staff while promoting a positive atmosphere. This role offers growth opportunities within our bakery team.