Bakery Operations Leader: Guest Experience & Profit

Nothing Bundt Cakes; Katy (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Nothing Bundt Cakes in Katy, TX seeks a Bakery Manager to lead daily operations, drive guest satisfaction and oversee cake production and merchandising. You will guide the team, manage scheduling, inventory and costs while upholding NbC standards and a warm, welcoming environment for guests.

The role emphasizes leadership, P&L awareness and community engagement, with a focus on quality and brand presentation to boost growth and profitability.

Qualifications

• High school diploma or GED required; post-secondary education is a plus.
• Experience leading teams in retail, hospitality or food service.
• Proven ability to manage guest experience, inventory, scheduling and costs.

Responsibilities

• Prioritize guest experience and foster a positive work environment.
• Recruit, train and coach team members; conduct performance reviews.
• Open/close bakery; balance cash drawers and handle deposits.
• Manage special orders via web and email for guests and accounts.
• Set weekly goals, production plans and team schedules.
• Maintain inventory levels, order supplies and monitor costs.
• Ensure food safety, brand standards and visual merchandising.

Skills

Guest experience

Team leadership

Brand ambassador

Customer service

P&L understanding

Inventory management

Scheduling

Coaching

Communication

Organizational skills

Problem solving

Education

High school diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes in Katy, TX seeks a Bakery Manager to lead daily operations, drive guest satisfaction and oversee cake production and merchandising. You will guide the team, manage scheduling, inventory and costs while upholding NbC standards and a warm, welcoming environment for guests.

The role emphasizes leadership, P&L awareness and community engagement, with a focus on quality and brand presentation to boost growth and profitability.