Bakery Shift Lead — Guest Experience & Ops

SusieCakes Bakery; Carlsbad (CA); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Flexible work schedule

Free non-slip shoes

Birthday month PTO

Medical, dental, vision insurance

Vacation, 401k, FSA

Pet rescue reimbursement

Generous discounts on desserts

Job summary

SusieCakes Bakery in Carlsbad, California is seeking individuals to ensure an exceptional guest and team member experience. You will manage communication, drive product sales, and maintain daily operations.

The ideal candidate has customer service experience, adaptable scheduling, and must be able to lift and carry up to 50 pounds. The position offers a flexible work schedule, medical benefits, and generous discounts on desserts.

Qualifications

• Two years of experience in a customer service environment preferred.
• Previous quick service food handling experience in hospitality or food and beverage industry a plus.
• Must have reliable transportation.

Responsibilities

• Ensure positive guest and team member experience.
• Communicate product offerings and updates to the team.
• Drive product sales with the culinary team.
• Manage daily operations and communication log.

Skills

Customer service experience

Quick service food handling

Communication skills

Adaptable scheduling

Education

High school diploma or GED

Associates or Bachelor's degree in Business or Hospitality

Job description

SusieCakes Bakery in Carlsbad, California is seeking individuals to ensure an exceptional guest and team member experience. You will manage communication, drive product sales, and maintain daily operations.

The ideal candidate has customer service experience, adaptable scheduling, and must be able to lift and carry up to 50 pounds. The position offers a flexible work schedule, medical benefits, and generous discounts on desserts.