Bakery Operations Lead: Cakes & Customer Service

Weis Markets, Inc.; Hanover (York County); On-site; USD 42,000 - 62,000; Full time

Job summary

Weis Markets, Inc. is seeking an experienced Bakery Department Supervisor to lead daily bakery operations and ensure exceptional customer service. You will decorate cakes, manage inventory, and guide associates to meet production and merchandising goals.

The role emphasizes teamwork, adherence to recipes, and efficient scheduling. A strong focus on quality, freshness, and cost control supports Weis Markets’ commitment to community and values-driven service.

Qualifications

• High School diploma or GED required.
• Associate or bachelor’s degree in business or food service-related field desirable.
• Minimum 2 years’ experience in management in retail/restaurant/supermarket environment.
• Previous decorating experience preferred.

Responsibilities

• Promotes excellent customer relations by instilling positive customer focused behavior with associates and resolving issues professionally.
• Takes customer orders and decorates cakes, ensuring timely production of finished products.
• Assists Bakery Manager with day-to-day bakery operations, merchandising, and staff engagement.

Skills

Customer relations

Team leadership

Inventory control

Merchandising

Education

High School diploma or GED

Associate or bachelor's degree desirable

Job description

Weis Markets, Inc. is seeking an experienced Bakery Department Supervisor to lead daily bakery operations and ensure exceptional customer service. You will decorate cakes, manage inventory, and guide associates to meet production and merchandising goals.

The role emphasizes teamwork, adherence to recipes, and efficient scheduling. A strong focus on quality, freshness, and cost control supports Weis Markets’ commitment to community and values-driven service.