Bakery Operations and Guest Experience Lead

Nothing Bundt Cakes; Indian Springs (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Nothing Bundt Cakes in The Woodlands, TX is seeking an Assistant Bakery Manager to work with the Bakery Manager and team to deliver the highest-quality cakes and a warm guest experience. You will help lead staff, oversee daily operations, and uphold NbC standards to bring our brand to life for guests and team members.

Responsibilities include staffing, training, scheduling, inventory control, and assisting with special orders and events.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in retail, restaurant or food service, preferably in a lead role.
• Demonstrated success creating a superior guest experience and coaching others.

Responsibilities

• Prioritizes the guest experience and fosters a positive work environment.
• Partners with the Bakery Manager in leading guest experience, cake production, merchandising, and inventory.
• Supports recruitment, training, directing daily work, and providing performance feedback.
• Ensures product, service, bakery environment, safety standards, and NbC policies are upheld.
• Assists with operational tasks including scheduling, payroll, and expense control; handles special orders and cash handling.

Skills

Guest experience leadership

Team leadership & coaching

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes in The Woodlands, TX is seeking an Assistant Bakery Manager to work with the Bakery Manager and team to deliver the highest-quality cakes and a warm guest experience. You will help lead staff, oversee daily operations, and uphold NbC standards to bring our brand to life for guests and team members.

Responsibilities include staffing, training, scheduling, inventory control, and assisting with special orders and events.