Bakery Lead & Customer Service Specialist

Hy-Vee; Brookings (SD); On-site; USD 17,000 - 28,000; Full time

Job summary

Hy-Vee in Brookings, SD seeks a dedicated Baker to support our Bakery Department with high-quality products and friendly service. You’ll prepare, bake, and fry items, manage production timelines, and lead bakery clerks to ensure freshness and accuracy.

The role emphasizes teamwork, attention to detail, and adherence to safety and cleanliness standards. If you take pride in craft and customer satisfaction, apply today to join Hy-Vee’s trusted team.

Qualifications

• Customer service mindset with a friendly, helpful approach.
• Ability to lead bakery clerks and coordinate tasks.
• Basic math skills for inventory and orders.
• Willingness to learn and follow department guidelines.
• Attention to product quality and freshness.

Responsibilities

• Greet customers and provide outstanding service throughout the store.
• Plan production schedules and prioritize orders.
• Prepare, bake, fry, and manage department products.
• Ensure freshness and quality; pull items by date.
• Inspect incoming goods for quality and quantity.
• Supervise bakery clerks and assign tasks.
• Maintain sanitation and safety in the bakery.
• Manage department signage and labels.
• Order supplies and maintain schedule in manager's absence.
• Answer phones and take product orders.

Skills

Customer service

Team leadership

Problem solving

Math skills

Communication

Confidentiality

Education

High school diploma

6–12 months related experience preferred

Job description

Hy-Vee in Brookings, SD seeks a dedicated Baker to support our Bakery Department with high-quality products and friendly service. You’ll prepare, bake, and fry items, manage production timelines, and lead bakery clerks to ensure freshness and accuracy.

The role emphasizes teamwork, attention to detail, and adherence to safety and cleanliness standards. If you take pride in craft and customer satisfaction, apply today to join Hy-Vee’s trusted team.