Bakery Guest Experience Specialist

Workstream; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Workstream is looking for a Guest Service Representative in Houston, Texas. The role involves creating a welcoming environment for guests, processing orders, and maintaining the bakery's presentation. Ideal candidates will exhibit strong interpersonal skills and a positive attitude. Flexibility to work various shifts is necessary to meet business demands. Experience in guest service is a plus, but not required. Join us to make memorable moments for our guests every day.

Qualifications

• Must be 16 years of age or older.
• No formal education or experience required, but previous guest service experience is a plus.
• Comfortable with technology and can operate a point-of-sale system.

Responsibilities

• Greet walk-in and phone guests with warmth and enthusiasm.
• Educate guests on cake distinction and promotional options.
• Process guest orders accurately and invite guests to join the email club.
• Maintain cleanliness in the bakery and present products appealingly.
• Assist in preparing cake decorations as needed.

Skills

Interpersonal skills

Customer service

Attention to detail

Organizational skills

Education

Previous guest service experience

Job description

Workstream is looking for a Guest Service Representative in Houston, Texas. The role involves creating a welcoming environment for guests, processing orders, and maintaining the bakery's presentation. Ideal candidates will exhibit strong interpersonal skills and a positive attitude. Flexibility to work various shifts is necessary to meet business demands. Experience in guest service is a plus, but not required. Join us to make memorable moments for our guests every day.