Bakery Department Lead — Elevate Quality & Customer Experience

Shaw’s and Star Market; Brunswick (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Associate discounts

Health benefits

Time off

Career development

Inclusive work environment

Job summary

Shaw’s and Star Market in Maine is seeking an Assistant Bakery Department Manager to support leadership in delivering high-quality bakery products and outstanding customer experiences.

You will help manage daily bakery operations, training, scheduling, and safety, and work with the Bakery Department Manager to drive sales, freshness, and department performance. Flexible availability including mornings, evenings, weekends.

Qualifications

• Experience in leading a team in a retail bakery or similar environment.
• Strong customer-service mindset with ability to resolve concerns.

Responsibilities

• Assist in overseeing daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service.
• Foster a welcoming, customer-focused environment and resolve customer concerns and special orders.
• Assist with planning and executing daily bakery production based on sales trends and seasonal demand.
• Execute merchandising plans, promotions, planograms, and seasonal programs.
• Assist in managing department sales, labor, scheduling, ordering, inventory, and shrink goals.
• Support compliance with food safety, sanitation, and regulatory requirements.
• Assist with hiring, training, coaching, and developing bakery associates while promoting teamwork and accountability.
• Perform Bakery Department duties as needed and assume responsibility for department operations in the absence of the Bakery Manager

Skills

Customer service

Leadership

Communication

Team-building

Job description

Shaw’s and Star Market in Maine is seeking an Assistant Bakery Department Manager to support leadership in delivering high-quality bakery products and outstanding customer experiences.

You will help manage daily bakery operations, training, scheduling, and safety, and work with the Bakery Department Manager to drive sales, freshness, and department performance. Flexible availability including mornings, evenings, weekends.