Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Oakland (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service in a fast-paced environment. You will prepare items, sample products, and keep accurate temperatures and inventory while helping customers find the right bakery and deli offerings.

Ideal candidates have strong communication skills, basic math abilities, and a readiness to obtain a food handlers permit after joining the team. This role emphasizes safety and customer-centric service.

Qualifications

• Customer service-oriented role requiring positive interaction with customers.
• Strong communication skills to assist customers and explain promotions.
• Ability to perform basic arithmetic for transactions and inventory tasks.
• Willingness to obtain a current food handlers permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials and promotions.
• Provide customers with fresh products that meet ordered quantities and correct portion sizes.
• Recommend deli or bakery items to meet customer needs and preferences.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines and temperatures.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service in a fast-paced environment. You will prepare items, sample products, and keep accurate temperatures and inventory while helping customers find the right bakery and deli offerings.

Ideal candidates have strong communication skills, basic math abilities, and a readiness to obtain a food handlers permit after joining the team. This role emphasizes safety and customer-centric service.