Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Corona (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk (Bakery/Deli) to help customers and prepare items to order in a fast-paced store environment. You will help maintain a safe, clean department and follow food safety guidelines while delivering exceptional service.

Responsibilities include greeting customers, preparing bakery/deli items, offering samples, monitoring inventory, labeling, and assisting the department manager to meet sales goals. Prior bakery/deli experience desirable.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.
• Adhere to all food safety regulations and guidelines.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger Family of Companies is hiring a Grocery Clerk (Bakery/Deli) to help customers and prepare items to order in a fast-paced store environment. You will help maintain a safe, clean department and follow food safety guidelines while delivering exceptional service.

Responsibilities include greeting customers, preparing bakery/deli items, offering samples, monitoring inventory, labeling, and assisting the department manager to meet sales goals. Prior bakery/deli experience desirable.