Bakery & Deli Customer Experience Specialist

Kroger; Chillicothe (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a Grocery Clerk for Bakery/Deli to create a positive customer experience. duties include preparing items per requests, offering samples, and informing customers of specials. Maintain clean, safe bakery/deli areas and ensure accurate portioning and inventory control.

Ideal candidates have customer service skills, basic math ability, and can obtain a food handler’s permit upon employment. The role emphasizes teamwork, safety compliance, and friendly service in a fast-paced

Qualifications

• Customer service skills required.
• Clear communication and basic math abilities.
• Ability to obtain a food handlers permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment per guidelines (refrigerators, freezers, slicers, ovens).
• Prepare foods according to temperature logs and cooking instructions.
• Label, stock and inventory department merchandise.
• Promote trust and respect among associates.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger is seeking a Grocery Clerk for Bakery/Deli to create a positive customer experience. duties include preparing items per requests, offering samples, and informing customers of specials. Maintain clean, safe bakery/deli areas and ensure accurate portioning and inventory control.

Ideal candidates have customer service skills, basic math ability, and can obtain a food handler’s permit upon employment. The role emphasizes teamwork, safety compliance, and friendly service in a fast-paced