Bakery & Deli Customer Experience Specialist

Kroger; Great Falls (MT); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer experiences in-store. You will prepare items, inform customers about specials, manage product samples, and ensure freshness and accurate portioning.

The role requires teamwork, adherence to safety rules, and dependable service in a fast-paced environment. Responsibilities include food preparation, equipment use, inventory, labeling, and assisting customers with product questions and recommendations.

Qualifications

• Customer service skills are required.
• Clear and effective communication is essential.
• Basic math skills are necessary for POS and transactions.
• Ability to obtain a current food handler's permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients using appropriate utensils and equipment.
• Label, stock and inventory department merchandise.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handler permit

Job description

Kroger is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer experiences in-store. You will prepare items, inform customers about specials, manage product samples, and ensure freshness and accurate portioning.

The role requires teamwork, adherence to safety rules, and dependable service in a fast-paced environment. Responsibilities include food preparation, equipment use, inventory, labeling, and assisting customers with product questions and recommendations.