Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Jackson (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Jackson, MS is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service while preparing items per customer requests and maintaining a safe, clean department. You will help customers find products, explain specials, and ensure accurate portioning and quality.

As part of the Bakery/Deli team, you will operate bakery equipment, monitor temperatures, label and stock merchandise, and uphold food safety standards.

Qualifications

• Customer service experience is essential.
• Clear and efficient communication is important.
• Basic math skills sufficient for handling transactions and recipes.
• Willingness to obtain a food handlers permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to meet customers' needs.
• Use bakery equipment per guidelines (refrigerators, freezers, slicers, ovens).
• Prepare foods according to temperature logs and cooking instructions.
• Label, stock and inventory department merchandise.
• Adhere to food safety regulations and guidelines.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handler permit

Job description

Kroger Family of Companies in Jackson, MS is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service while preparing items per customer requests and maintaining a safe, clean department. You will help customers find products, explain specials, and ensure accurate portioning and quality.

As part of the Bakery/Deli team, you will operate bakery equipment, monitor temperatures, label and stock merchandise, and uphold food safety standards.