Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Utah; On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service while preparing bakery items per customer requests. The role requires knowledge of bakery equipment, ability to stock, and adherence to safety and temperature guidelines.

You will interact with customers, suggest products, ensure freshness, and maintain inventory. Training on food safety and store policies will be provided to support a welcoming shopping environment.

Qualifications

• Customer service skills required.
• Strong communication abilities.
• Basic math skills needed for transactions.
• Ability to obtain a food handlers permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover items they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that match ordered quantities and prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Label, stock and inventory department merchandise.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service while preparing bakery items per customer requests. The role requires knowledge of bakery equipment, ability to stock, and adherence to safety and temperature guidelines.

You will interact with customers, suggest products, ensure freshness, and maintain inventory. Training on food safety and store policies will be provided to support a welcoming shopping environment.