Bakery & Deli Customer Experience Specialist

The Kroger Co.; Jackson (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Jackson, MI is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience through service and to maintain a safe, clean environment that encourages customers to return.

You will assist the department manager in reaching sales and profit goals and uphold quality assurance standards while embracing the Customer 1st strategy. Responsibilities include preparing items per requests, offering samples, informing customers about specials, providing accurate

Qualifications

• Customer service skills required.
• Clear communication and listening abilities.
• Basic math proficiency for transactions and recipes.
• Ability to obtain a current food handler's permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products ordered and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to ensure satisfaction.
• Use all bakery equipment per company guidelines (refrigerators, freezers, slicers, ovens).
• Prepare foods according to temperature logs and cooking instructions.
• Label, stock and inventory department merchandise.
• Maintain proper temperatures and temperature logs.
• Promote a welcoming environment and assist customers with questions.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

The Kroger Co. in Jackson, MI is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience through service and to maintain a safe, clean environment that encourages customers to return.

You will assist the department manager in reaching sales and profit goals and uphold quality assurance standards while embracing the Customer 1st strategy. Responsibilities include preparing items per requests, offering samples, informing customers about specials, providing accurate