Bakery & Deli Customer Experience Pro

Kroger Family of Companies; Jackson (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Jackson, MI is seeking a Grocery Clerk (Bakery/Deli) to deliver friendly service, prepare items to order, and uphold safety and quality standards in a fast-paced department. You will assist customers, suggest products, and help maintain displays and inventory.

The role emphasizes knowledge of bakery/deli items, adherence to temperature logs, labeling accuracy, and teamwork with the store staff.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

Skills

Customer Service

Communication

Math skills

Food Handler Permit

Job description

Kroger Family of Companies in Jackson, MI is seeking a Grocery Clerk (Bakery/Deli) to deliver friendly service, prepare items to order, and uphold safety and quality standards in a fast-paced department. You will assist customers, suggest products, and help maintain displays and inventory.

The role emphasizes knowledge of bakery/deli items, adherence to temperature logs, labeling accuracy, and teamwork with the store staff.