Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Glendale (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk in the Bakery/Deli department to assist customers, prepare items, and maintain a clean, safe environment. You will help customers with samples, inform them about specials, and ensure accurate portions and temperatures.

The role emphasizes delivering friendly service, keeping products fresh, and supporting the department to meet sales goals in a fast-paced setting.

Qualifications

• Customer service skills are required.
• Strong communication abilities are essential for daily interactions.
• Basic math proficiency is needed for handling transactions and quantities.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery/deli items per customer requests using appropriate equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials and promotions.
• Provide customers with fresh, correctly portioned products to minimize waste.
• Recommend deli or bakery items based on customer needs and preferences.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Ensure food safety, proper temperatures, and accurate labeling and inventory.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk in the Bakery/Deli department to assist customers, prepare items, and maintain a clean, safe environment. You will help customers with samples, inform them about specials, and ensure accurate portions and temperatures.

The role emphasizes delivering friendly service, keeping products fresh, and supporting the department to meet sales goals in a fast-paced setting.