Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Carlsbad (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Kroger Family of Companies seeks a Bakery/Deli Clerk to prepare and serve bakery items, assist customers, and maintain quality and safety standards. You will handle samples, promotions, and product recommendations in a fast-paced store environment.

Responsibilities include using bakery equipment, ensuring accurate portions, maintaining temperatures, labeling and stocking merchandise, and helping customers locate items. This role emphasizes customer care and food safety compliance.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer samples to help customers discover items.
• Inform customers of bakery/deli specials and promotions.
• Provide fresh, correctly portioned products to prevent shrink.
• Recommend items to meet customers' needs and preferences.
• Use bakery equipment per guidelines (refrigerators, freezers, slicers, ovens).
• Ensure proper temperatures and maintain temperature logs.
• Label, stock and inventory department merchandise.
• Notify management of discrepancies in product ordering or shipping.
• Assist customers with locating products and answering questions.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger Family of Companies seeks a Bakery/Deli Clerk to prepare and serve bakery items, assist customers, and maintain quality and safety standards. You will handle samples, promotions, and product recommendations in a fast-paced store environment.

Responsibilities include using bakery equipment, ensuring accurate portions, maintaining temperatures, labeling and stocking merchandise, and helping customers locate items. This role emphasizes customer care and food safety compliance.