Bakery & Deli Customer Experience Specialist

The Kroger Co.; Beckley (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Beckley, KY is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in reaching sales and quality goals while helping customers find, select, and enjoy bakery and deli items.

You will prepare items, offer samples, inform customers about specials, and ensure freshness and accurate portions. Prioritize safety, accuracy, and friendly service daily.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment according to company guidelines.

Skills

Customer service

Communication

Math

Food handlers permit

Job description

The Kroger Co. in Beckley, KY is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in reaching sales and quality goals while helping customers find, select, and enjoy bakery and deli items.

You will prepare items, offer samples, inform customers about specials, and ensure freshness and accurate portions. Prioritize safety, accuracy, and friendly service daily.