Bakery & Deli Customer Experience Pro

The Kroger Co.; Perrysburg (IN); On-site; USD 24,000 - 36,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer experiences in a fast-paced retail setting. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean environment that invites customers to return.

Embrace the Customer 1st strategy and actively promote knowledge of bakery and deli offerings. You will perform essential duties including preparing bakery items per requests, offering samples, informing customers

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to customers.
• Inform customers of bakery/deli specials.
• Provide customers with fresh products and correct portions.
• Recommend deli or bakery items to meet customers' needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens).
• Prepare foods according to logs and cooking instructions.
• Label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.
• Ensure proper temperatures in cases and coolers.
• Maintain inventory and respond to discrepancies.
• Assist customers with product locations and questions.
• Support safety programs and report unsafe conditions.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer experiences in a fast-paced retail setting. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean environment that invites customers to return.

Embrace the Customer 1st strategy and actively promote knowledge of bakery and deli offerings. You will perform essential duties including preparing bakery items per requests, offering samples, informing customers