Bakery & Deli Customer Experience Pro

The Kroger Co.; Mount Vernon (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service in a fast-paced department. You will prepare orders, suggest products, and maintain safety and quality standards in a clean, welcoming environment.

Responsibilities include using bakery equipment, offering samples, informing customers of specials, and ensuring correct portion sizes while complying with food safety and temperature logs.

Qualifications

• Customer service skills required.
• Strong communication with customers and team.
• Basic math for handling prices and change.
• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials and maintain quality.
• Ensure correct portion sizes and shrink prevention by following recipes and logs.
• Operate bakery equipment safely; monitor temperatures and use scales, ovens, slicers.

Skills

Customer Service

Effective communication

Knowledge of basic math

Food handlers permit

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service in a fast-paced department. You will prepare orders, suggest products, and maintain safety and quality standards in a clean, welcoming environment.

Responsibilities include using bakery equipment, offering samples, informing customers of specials, and ensuring correct portion sizes while complying with food safety and temperature logs.