Bakery & Deli Customer Experience Pro

The Kroger Co.; Suwanee (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver an outstanding customer experience by preparing items per order and offering samples to help customers discover products.

The role emphasizes maintaining a safe, clean environment and keeping bakery/deli areas well-stocked and inviting. Responsibilities include following temperature logs, using bakery equipment, stocking merchandise, informing customers about specials, and assisting the department manager in achieving sales goals

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment according to company guidelines (refrigerators, freezers, slicers, ovens).
• Prepare foods according to temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipes and utensils/equipment.
• Label, stock and inventory department merchandise.
• Check product quality and review sell-by dates.
• Follow safety procedures and maintain proper temperatures in cases and coolers.
• Assist customers with product knowledge and suggestions.
• Maintain inventory accuracy and report discrepancies to management.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver an outstanding customer experience by preparing items per order and offering samples to help customers discover products.

The role emphasizes maintaining a safe, clean environment and keeping bakery/deli areas well-stocked and inviting. Responsibilities include following temperature logs, using bakery equipment, stocking merchandise, informing customers about specials, and assisting the department manager in achieving sales goals