Bakery & Deli Clerk: Customer Experience Pro

The Kroger Co.; Columbia (TN); On-site; USD 20,000 - 28,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience. You will work to maintain a safe, clean environment and support department goals by preparing items, offering samples, and informing customers about specials.

This role requires the ability to handle various bakery/deli tasks, maintain quality standards, and assist customers with product selection while upholding Kroger's core values.

Qualifications

• Must demonstrate strong customer service and communication skills.
• Ability to perform basic math accurately for register and inventory tasks.
• Must be able to obtain a current food handler permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products and correct portion sizes.
• Recommend deli or bakery items to meet customer needs.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure, mix ingredients, and use kitchen utensils safely.
• Label, stock, and inventory department merchandise.
• Monitor product quality and sell-by dates; take action as needed.
• Follow safety procedures and maintain temperature logs.
• Maintain inviting environment and address customer questions.

Skills

Customer Service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience. You will work to maintain a safe, clean environment and support department goals by preparing items, offering samples, and informing customers about specials.

This role requires the ability to handle various bakery/deli tasks, maintain quality standards, and assist customers with product selection while upholding Kroger's core values.