Bakery/Deli Clerk

Kroger Mountain View Foods; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. In this role, you'll prepare delicious bakery and deli items, engage with customers to recommend products, and maintain a clean and safe environment. This position offers the opportunity to work in a dynamic team, ensuring customer satisfaction while adhering to food safety standards. With comprehensive benefits and growth opportunities, this is a chance to feed your future and develop your potential in a supportive environment.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Must obtain a food handler’s permit upon employment.
• Experience in customer service and retail is preferred.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a clean environment and adhere to food safety regulations.
• Provide excellent customer service and inform customers about specials.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

High school diploma or equivalent

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and products.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay updated on current, seasonal, and promotional ads.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stock conditions.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in high-paced environments.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience:

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we serve Ralphs customers in over 180 stores throughout the state. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on creating great experiences for customers and communities. We value respect, honesty, diversity, and safety. Join us to feed your future and grow your potential, whether part-time or full-time.

Qualified applicants with arrest or conviction records will be considered per the Los Angeles County Fair Chance Ordinance and California Fair Chance Act. For accommodations during the application process, call 844-849-7136 or contact store management.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.