Bakery/Deli Clerk

Kroger Mountain View Foods; San Diego (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. This role involves preparing bakery and deli items, maintaining a clean and safe environment, and assisting customers with their needs. The ideal candidate will demonstrate strong customer service and communication skills while adhering to food safety regulations. Join a dynamic team focused on nourishing communities and fostering positive experiences, with opportunities for growth and development in a supportive environment.

Benefits

Healthcare

Flexible scheduling

Counseling services

Discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills are essential for this role.
• Effective communication is key to assist customers.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain food safety regulations and guidelines.
• Monitor inventory and ensure product freshness.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients following recipes, using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review "sell by" dates, and take appropriate actions.
• Operate kitchen equipment like stoves, scales, fryers, steamers, and robots according to safety standards.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and assist customers in locating products.
• Stay informed about current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers and foster trust among associates.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we pride ourselves on diverse teams united by a passion for food and people, with a focus on nourishing communities and creating positive experiences. We value caring, purpose, and growth. Whether seeking part-time work or a new career, apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with local laws. If you need accommodations for the application process, call 844-849-7136 or contact store management.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.