Bakery/Deli Clerk

Kroger Mountain View Foods; San Diego (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you'll prepare delicious bakery and deli items, maintain a clean environment, and assist customers with their needs. This is a fantastic opportunity to grow within a supportive team that values diversity and innovation. Join a company committed to providing comprehensive healthcare coverage, flexible scheduling, and opportunities for career advancement. If you're passionate about food and customer service, this role is perfect for you!

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and manage conflicts.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean and safe environment for customers and staff.
• Monitor inventory and stock conditions, ensuring product quality.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Utilize kitchen equipment like stoves, scales, fryers, steamers, etc., properly.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout to assist customers in locating products.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer inquiries.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Create a welcoming environment for customers, ensuring they feel valued.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions, and perform preventive maintenance.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli work is helpful
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we are committed to diversity and innovation, creating great experiences for our customers and communities.

We value caring, purpose-driven individuals eager to learn and grow. Whether seeking a part-time role or a new career, apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact us at 844-849-7136 or the store management.

Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial tools.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training and diverse career paths.