Bakery/Deli Clerk

Kroger; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare bakery and deli items, offer product samples, and ensure compliance with food safety regulations. Join a company that values diversity and innovation, providing opportunities for growth through training and development. With a commitment to creating great experiences for both customers and employees, this position offers a supportive environment where you can thrive. If you are passionate about customer service and eager to learn, apply today to become part of our family!

Benefits

Comprehensive healthcare including medical, dental, vision, and prescriptions

Flexible scheduling with paid time off and holidays

Emotional and financial support through Employee Assistance Program

Employee discounts on various products and services

Tuition reimbursement up to $21,000

Opportunities for growth through training and career development programs

Qualifications

• Customer service skills and effective communication are essential.
• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery/deli items and ensure product freshness.
• Maintain a safe and clean environment for customers.
• Monitor inventory and assist in achieving sales goals.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

High school diploma or equivalent

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery/deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review "sell by" dates.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay updated with current and upcoming promotions and seasonal ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, and keep logs.
• Create a welcoming environment for customers and foster trust among associates.
• Follow all food safety regulations and guidelines.
• Reinforce safety procedures and report unsafe conditions or accidents.
• Inspect equipment regularly and report repairs needed.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for our customers and employees. We value caring, purpose-driven individuals eager to learn and grow with us. Apply today to join our Food 4 Less family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodations during the application process, please contact us at 844-849-7136 or reach out to store management.

What You’ll Receive From Us

• Comprehensive healthcare including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off and holidays.
• Emotional and financial support through Employee Assistance Program and financial coaching.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and career development programs.