Bakery/Deli Clerk

Kroger; Encinitas (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you will create outstanding customer experiences through exceptional service. This role involves preparing bakery and deli items, maintaining cleanliness, and ensuring customer satisfaction. You will work in a dynamic environment, supporting a diverse team and adhering to food safety standards.

Benefits

Comprehensive healthcare including medical, dental, vision, and prescriptions.

Flexible scheduling with paid time off, holidays, and sick leave.

Emotional and financial support through counseling and coaching programs.

Employee discounts on various products and services.

Up to $21,000 in tuition reimbursement over your career.

Opportunities for growth through training and diverse career pathways.

Qualifications

• Ability to obtain a food handlers permit upon employment.
• Experience in bakery or deli.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Adhere to food safety regulations and guidelines.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portions to prevent shrinkage.
5. Recommend bakery or deli items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients using kitchen utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality and review "sell by" dates, taking appropriate actions.
11. Operate kitchen equipment like stoves, scales, fryers, steamers, and robots.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping.
14. Understand store layout and locate products for customers.
15. Stay updated on current, upcoming, seasonal, and promotional ads.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory conditions and note discrepancies.
18. Ensure proper temperatures in cases and coolers, maintaining logs.
19. Create a welcoming environment for customers and promote trust among staff.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and notify management of repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflicts in a reasonable and cooperative manner.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer Service skills
• Experience in bakery or deli
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores throughout the state. As part of Kroger, we pride ourselves on diversity, innovation, and creating memorable experiences for customers, communities, and employees. We value caring, purpose-driven individuals eager to learn and grow. Whether seeking part-time work or a new career, apply today to join our Ralphs family.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodation during the application process, contact us at 844-849-7136 or speak with management at the location.

Benefits

• Comprehensive healthcare including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and coaching programs.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training and diverse career pathways.