Bakery/Deli Clerk

Kroger Mountain View Foods; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company dedicated to creating a welcoming environment for customers. As a Grocery Clerk in the Bakery/Deli department, you will play a crucial role in delivering exceptional service while maintaining high-quality standards. Your responsibilities will include preparing fresh products, offering samples, and ensuring customer satisfaction. This position offers a chance to work in a dynamic and inclusive atmosphere, where your contributions will help foster a community spirit. Embrace the opportunity to grow with a company that values diversity and offers various benefits to support your career development.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Counseling services

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handler's permit upon employment.
• Experience in bakery or deli is helpful but not required.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Inform customers about bakery and deli specials and provide samples.
• Maintain cleanliness and safety standards in the work environment.

Skills

Basic math skills

Customer service

Food safety knowledge

Education

High School Diploma or equivalent

Tools

Bakery equipment

Refrigerators

Slicers

Ovens

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products ordered and the correct portion size to prevent shrink.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients as per recipes, using appropriate utensils and equipment.
9. Properly package, label, and inventory ingredients.
10. Check product quality for freshness and review "sell by" dates.
11. Label, stock, and inventory merchandise.
12. Report discrepancies in product ordering/shipping to the manager.
13. Understand store layout and locate products for customers.
14. Stay current with ads and promotions.
15. Maintain knowledge of products and respond to customer questions and suggestions.
16. Monitor inventory and stocking conditions, noting discrepancies.
17. Maintain proper temperatures in cases and coolers, logging temperatures.
18. Promote trust and respect among associates.
19. Create a welcoming environment for customers and respond to product inquiries.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and notify management of repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in high-paced, stressful environments.
25. Manage conflicts in a nonconfrontational manner.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Basic math skills
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Bakery or Deli experience is helpful

Job Info

• Job Identification: 123011
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM
• Location: 605 E Lyon St, Milwaukee, WI, 53202, US

Benefits include:

– Healthcare coverage, flexible scheduling, paid time off, counseling, discounts, tuition reimbursement, and growth opportunities.

We are committed to diversity and creating an inclusive environment. Join us and be part of our mission to Feed the Human Spirit. Apply today to become part of our Kroger family!