Bakery/Deli Clerk

Kroger Mountain View Foods; Hales Corners (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company dedicated to creating an exceptional customer experience. As a Grocery Clerk in the Bakery/Deli department, you'll prepare fresh products, assist customers, and maintain high standards of quality and safety. This role offers the chance to work in a dynamic environment where your contributions directly impact customer satisfaction. With opportunities for growth and a commitment to diversity, this position is perfect for those who thrive in a team-oriented atmosphere. Apply today to be part of a legacy of service and innovation!

Benefits

Health Coverage

Dental Insurance

Vision Insurance

Flexible Scheduling

Paid Time Off

Tuition Reimbursement

Associate Discounts

Emotional Support Programs

Career Development Opportunities

Qualifications

• Ability to obtain a food handler's permit upon employment.
• Previous experience in bakery or deli is helpful.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a clean and safe environment while ensuring customer satisfaction.
• Monitor inventory and product quality, adhering to food safety regulations.

Skills

Basic Math Skills

Customer Service

Food Safety Knowledge

Education

High School Diploma or Equivalent

Tools

Bakery Equipment

Inventory Management Systems

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in the correct portion size to prevent shrinkage.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods according to temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Properly prepare, package, label, and inventory ingredients and merchandise.
10. Check product quality for freshness and review "sell by" dates, taking appropriate actions.
11. Label, stock, and inventory merchandise.
12. Report discrepancies in product ordering/shipping to the manager.
13. Understand store layout to locate products for customers.
14. Stay current with ads and promotions.
15. Maintain knowledge of products and respond to customer questions and suggestions.
16. Monitor inventory and stocking conditions, noting discrepancies.
17. Ensure proper temperatures in cases and coolers, maintaining logs.
18. Promote trust and respect among staff.
19. Create a welcoming environment for customers, answering questions and making them feel valued.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and report repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced environment and manage conflicts professionally.
25. Act with honesty and integrity regarding customer and business information.
26. Follow directions and seek assistance when needed to resolve issues.
27. Support interactions with minors, individuals with special needs, and older adults.
28. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math.
• Ability to obtain a food handler's permit upon employment.

Desired Previous Job Experience:

• Bakery or Deli experience is helpful.

Job Info

• Job Identification 121574
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Health coverage, dental, vision, and prescriptions.
• Flexible scheduling with paid time off.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000.
• Opportunities for growth through training and career pathways.

We are committed to diversity and innovation, striving to create a positive environment for our teams and customers. Join us to be part of a legacy of service and growth. Apply today to become part of our Kroger family!