Bakery/Deli Clerk

Kroger Mountain View Foods; Shorewood Hills (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. In this role, you'll prepare delicious bakery and deli items, engage with customers, and maintain a clean and safe environment. This position offers a dynamic work atmosphere where you can showcase your customer service skills and contribute to sales goals. Join a company dedicated to diversity and innovation, and help create positive experiences for customers and team members alike.

Qualifications

• Strong customer service skills essential for engaging with customers.
• Effective communication skills to assist in product inquiries.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Maintain inventory and stock levels, reporting discrepancies.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following food safety and temperature logs, and cooking instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Maintain inventory and stock levels, report discrepancies.
• Assist customers with product location and inquiries.
• Stay informed about current promotions and product knowledge.
• Promote a welcoming environment and adhere to food safety regulations.
• Follow safety procedures, inspect equipment, and report issues.
• Handle customer and employee accidents appropriately.
• Work effectively in a high-paced environment, manage conflicts, and act with integrity.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all duties with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us: Based in Wyoming, Metro Market merged with The Kroger Company in 2015. We serve customers in 16 stores across the state. We are committed to diversity, innovation, and creating positive experiences for our customers and team members. Join us to grow your career and be part of our community.