Bakery/Deli Clerk

Kroger in; Chesapeake (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery store chain is looking for a dedicated Bakery/Deli Clerk to enhance the customer experience. In this role, you will provide exceptional service, assist in product preparation, and uphold food safety standards. If you have a passion for food and people, join our Kroger family and grow with us.

Benefits

Healthcare coverage

Flexible schedules with paid time off

Tuition reimbursement up to $21,000

Employee discounts on purchases

Emotional and financial support programs

Opportunities for career growth

Qualifications

• Excellent communication skills to provide top-notch customer service.
• Ability to operate food preparation equipment safely.
• Detail-oriented to maintain quality and safety standards.

Responsibilities

• Assist customers with product inquiries and provide samples.
• Prepare and package food items according to standards.
• Maintain cleanliness and safety of the work environment.

Skills

Customer Service

Food Safety Awareness

Problem Solving

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a common purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to craft your own success story at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today and become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Healthcare coverage, including medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support through free counseling via our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Responsibilities include:

• Offering product samples to help customers discover new items or inquire about products.
• Informing customers about bakery and deli specials.
• Providing customers with fresh products in correct portions to prevent shrinkage.
• Recommending bakery or deli items to meet customer needs.
• Using bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Preparing foods following temperature logs and cooking instructions.
• Measuring, preparing, and mixing ingredients as per recipes using appropriate utensils and equipment.
• Packaging, labeling, and inventorying ingredients and merchandise.
• Checking product quality, reviewing 'sell by' dates, and taking necessary actions.
• Properly using kitchen equipment including stoves, scales, fryers, steamers, and robots.
• Labeling, stocking, and inventorying department merchandise.
• Reporting discrepancies in product ordering or shipping to management.
• Understanding store layout to locate products for customers.
• Staying current with advertisements and promotions.
• Maintaining knowledge of products and responding to customer inquiries with suggestions.
• Monitoring inventory and stocking conditions, noting discrepancies.
• Ensuring proper temperatures in cases and coolers, maintaining logs.
• Promoting trust and respect among team members.
• Creating a welcoming environment for customers, answering questions about products.
• Adhering to food safety regulations and guidelines.
• Following safety procedures, identifying unsafe conditions, and reporting them.
• Performing preventive maintenance and notifying management of equipment issues.
• Reporting customer or employee accidents.
• Working cooperatively in a high-paced and sometimes stressful environment.
• Managing conflicts in a reasonable and cooperative manner.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking assistance to resolve issues.
• Supporting and assisting minors, individuals with special needs, and older adults.
• Performing essential functions of the position with or without reasonable accommodation.