Bakery/Deli Clerk

Kroger in; South Charleston (WV); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger, a leading grocery store chain, is seeking a Bakery/Deli Clerk to create exceptional customer experiences through top-notch service while maintaining food safety standards. Potential candidates should be eager to learn, committed to teamwork, and passionate about food and customer satisfaction.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Training and growth opportunities

Qualifications

• Ability to create an outstanding customer experience.
• Knowledge of food safety regulations.
• Ability to work cooperatively in high-paced environments.

Responsibilities

• Provide fresh products and assist customers in selections.
• Prepare food items while adhering to safety protocols.
• Monitor and manage inventory levels and product quality.

Skills

Customer Service

Food Safety Knowledge

Communication

Teamwork

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Key Responsibilities:

• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products they have ordered, ensuring correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using various kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment such as stoves, scales, fryers, steamers, and robot coupe.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products upon request.
• Stay current with present, future, seasonal, and special ads.
• Maintain knowledge of products sold within the department and respond to customer questions with suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions and making them feel valued.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents to management.
• Work cooperatively in high-paced and stressful environments.
• Manage conflicts reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.